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Computing Services

Resources

New Mobile Phone Accounts
WWS will provide mobile devices for Faculty and Senior Administrative Staff members that have a demonstrated need. The program is facilitated through OIT’s Mobile Technology Program which maintains contracts with leading cell phone carriers. 
 
Faculty and Administrative staff who would like to participate in the University Mobile Technology Purchasing Plan should contact the WWS Help Desk. WWS Computing Services will assist with creating accounts and ordering and configuring devices supported through the OIT Mobile Technology Program. 
 
 
Existing accounts
In an effort to streamline billing and grant end users greater authority to view and modify their phone plans, WWS Computing Services will transition existing cell phone plans from the central WWS account to individual user accounts. The transition is ongoing and will be initiated when an existing device needs replacing or at the users request.    
 
More information regarding OIT’s Mobile Technology can be found on the Phone Faqs page.
 
 

BlackBerry/iPhone Information

Getting Started

Once a BlackBerry or iPhone purchase has been approved, WWS Computing Services will submit a request for a new account or in the case of a departmental unit or research center, add the new device to an existing account.   WWSCS will order the device, register it with OIT and configure it. There should be a Getting Started Manual included with the device. In addition, documentation is available online:

International Traveling

Although WWS BlackBerries and iPhones have international service, devices are configured with a domestic plan and international calls are charged on a per minute basis.  All carriers offer international data and voice plans that can be activated for an additional monthly charge.  If you have an individual phone plan, please contact the carrier or OIT Mobile Technology (cell@princeton.edu or 258-cell) to make changes.  If your phone plan is still on the WWS central account, please contact the WWS Help Desk to add a plan to your device.

iPhone Travel Tips

Princeton's Telecommunications Office has summarized the available international options on their International Traveler Information Page.

International Long Distance - Calling Abroad from US

All carriers have International Long Distance Plans that offer discounted per-minute rates for a monthly fee.

Contact the WWS Help Desk to add a plan to your device.

Prepaid Long Distance Calling Plan

the University has partnered with MobileSphere to provide service for placing international long-distance calls. Call worldwide from your existing cell phone, using your current plan, at significantly reduced rates. MobileSphere offers direct-dial calling, no pin numbers, no phone cards, no connection fees or monthly charges, and online account management.

See UTalk for complete information.