WWSCS supports equipment purchased with University funds.  Due to licensing and liability issues, WWSCS can not service personally owned equipment.  Visitors requiring assistance with their personal laptops will need to visit the OIT Solutions Center located in the Frist Campus Center. 

WWS Computing Services staff members are available to offer guidance via knowledge base articles (popular services are listed on the Quick Reference Guide) for visitors using personal equipment.   

If you need assistance with installing any of these software packages, OIT provides support for staff members’ personal computers at the Solutions Center in the Frist Campus Center. It is a working lab (no appointments needed) where consultants offer computing services from software diagnostics to hardware support.

If you are using your laptop/device on campus regularly, it should be registered in the campus host database. Please fill out the Laptop/Device Registration form and WWS Computing will register it for you. If you are only using your laptop/device occasionally (up to seven days a month), you can use the Visitor Wireless Service.

Anwers to Frequently Asked Questions (FAQ)

TSM is a network-based backup service available to faculty, staff, and graduate students. Personal work documents workstations will be backed up at no charge and with no limit on size. The university-licensed TSM must be removed from a faculty or staff home computer or laptop when the individual leaves the employ of Princeton. For more information on obtaining and installing the software, see TSM.

Under our current Microsoft Campus Agreement contract, faculty and staff have home use rights (on non-institutional machines) for work-related purposes only and not for personal use, for FrontPage, Office, Publisher, Visual Studio Professional, and all operating system upgrades (excluding server). Home use rights end for all programs once employment ceases, and all software will have to be deinstalled. A MS Home Use Form must be signed agreeing to this before software may be installed on non-institutional machines. The form is available on the Software Sales web page. See KB 9416 -- How to Obtain Microsoft Office Software

The form must be returned to Software Sales, 113 Frist Campus Center.